Cancel Order Request
Need to Cancel Your Order?
- Log into your customer account using the link at the top of our website
- Open the order you would like to cancel
- Look for the cancellation request option on the order page and follow the prompts.
The cancellation option is available for unfulfilled orders within our cancellation window. If you don't see the option, your order may already be fulfilled or outside the cancellation window.
Prefer to Contact Us Directly?
To request a cancellation manually, or if you can't find the cancellation option, please contact us with the following information:
- Your order number
- The email address used to place the order
- The reason for your cancellation request
What Happens Next?
Once we receive your request, our team will review it and respond within 1 business day. If your order is eligible for cancellation, we will process it and issue a full refund to your original payment method. Please allow 5–10 business days for the refund to appear.
Questions?
If you have any questions, please don't hesitate to get in touch with our team — we're happy to help.