Cancel Order Request
Need to Cancel Your Order?
We're sorry to hear you'd like to cancel your order. Please review the information below before submitting your request.
Before You Request a Cancellation
- Act quickly: Orders can only be canceled before they have been fulfilled and shipped. Once your order is on its way, we're unable to cancel it.
- Check your order status: Log in to your account and review your order status before submitting a request.
How to Submit a Cancellation Request
To request a cancellation, please contact us with the following information:
- Your order number
- The email address used to place the order
- The reason for your cancellation request
What Happens Next?
Once we receive your request, our team will review it and respond within 1 business day. If your order is eligible for cancellation, we will process it and issue a full refund to your original payment method. Please allow 5–10 business days for the refund to appear.
Questions?
If you have any questions, please don't hesitate to get in touch with our team — we're happy to help.